Support ticket
Best for anything about an active server, your account or an invoice. A ticket is tied to your services, so we see the whole picture at once.
Open a ticketFrom the client area
A question before you buy, a server that won't start or an invoice that looks wrong: someone from the team reads every message and answers it.
Channels
Best for anything about an active server, your account or an invoice. A ticket is tied to your services, so we see the whole picture at once.
Quick questions, doubts before buying and help from other server owners. The team is in there too.
If you can't get into the client area, write to the support mailbox directly.
Send a message