Upgrading your plan, and how the price is worked out

Billing & Account Reviewed September 6, 2026 2 min read

You can move to a larger plan at any time from your client area. The system calculates the change and charges only the prorated difference for the days remaining in your current billing cycle — so you are not paying twice for the same days.

Before you upgrade

  1. Check that memory is actually the limit

    Upgrading buys memory. If your problem is one plugin eating the main thread, more memory changes nothing at all, and the lag will follow you to the bigger plan.

  2. Look at the memory graph at peak, not now

    The number that matters is the highest it reaches with everyone online, not what it shows on a quiet afternoon.

  3. Rule out a leak

    Memory that climbs steadily and never falls is a leak. A bigger plan buys a longer interval before the same crash, which is not the same as fixing it.

Does more memory help?

SymptomVerdict
Crashes with OutOfMemoryErrorYes. That is exactly this.
Freezes that get longer as the session goes onUsually yes — garbage collection under pressure.
Steady low TPS with memory at halfNo. This is CPU or a plugin.
Lag only when a lot of players are onlineMaybe. Profile first.
You want to run a second server instanceYes, but understand that splitting divides the memory rather than adding to it.
Take a backup before any plan change

Not because upgrades are dangerous, but because it costs five minutes and it is the same habit that protects you during a version change, a plugin update, or a reinstall. Habits that are always on do not have to be remembered at the right moment.

Raising Java's memory flags is not the same as upgrading

Telling Java it may use 12 GB on an 8 GB plan does not create memory. It creates a server that gets terminated the moment it tries to use what it was told it had. The flags are set for the plan; the plan is the thing you change.