Payment taken, no server yet. Nine times out of ten nothing is wrong and the wait is under five minutes.
What you are seeing
- The payment is authorised on your card or PayPal account but the invoice still shows as unpaid.
- No setup email, and no server in the panel yet.
Why it happens
Authorisation and confirmation are two different messages. Your bank or PayPal authorises instantly, but the gateway notification that tells our billing system the invoice is settled takes 2 to 5 minutes to arrive. The server container is only created once that confirmation is recorded.
What to do
- Give it five minutes
Leave the page open or check back shortly. Do not pay a second time — the first payment is already authorised and you would be charged twice.
- Check your inbox, including spam
The setup email carries the panel credentials and arrives as soon as the container is created.
- After five minutes, open a billing ticket
Include the transaction reference from your bank or PayPal so the payment can be matched to the invoice by hand.
The invoice shows as paid and the server appears in the panel, already running.