Errors & fixesIf the server is running but players can't get in, go through these in order.
Checklist
- Is the server fully started?
Wait until the console shows it has finished starting.
- Is the address right?
IP and port exactly as shown in the panel, as
ip:port. - Is the server authenticated?
In authenticated mode, an unlinked server can't accept players. See the authentication guide.
- Same version?
Client and server must be on the same version and patchline.
- Whitelist or ban?
If the whitelist is on, the player has to be on it; check
bans.jsontoo. - Only one player?
If everyone else gets in, the problem is on that player's side, for example the Windows network-driver issue.
Still stuck? Open a ticket with the server's address and the exact message the player sees.
About this guide: An original guide from the EnduranceNodes team, written for the servers we host. If a step no longer matches what you see, tell us and we will update it.