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Errors & fixes

Getting help with your Hytale server

Reviewed October 26, 2026 1 min read

Support is available 24/7 by ticket, on Discord and by email. A good first message gets a good first answer.

Include in your message

  • Your server's name or address.
  • What you expected and what happens instead.
  • When it started, and what changed just before (an update, a mod, a setting).
  • The error from the console or logs/, if there is one.

What we cover

We always check whether the problem is the server, the panel or the network, and we're happy to help with things like a mod that won't load or a setting that doesn't stick. Made-to-measure configurations of complex mod setups are the part we leave to you.

About this guide: An original guide from the EnduranceNodes team, written for the servers we host. If a step no longer matches what you see, tell us and we will update it.