Support is available 24/7 by ticket, on Discord and by email. A good first message gets a good first answer.
Include in your message
- Your server's name or address.
- What you expected and what happens instead.
- When it started, and what changed just before (an update, a mod, a setting).
- The error from the console or
logs/, if there is one.
What we cover
We always check whether the problem is the server, the panel or the network, and we're happy to help with things like a mod that won't load or a setting that doesn't stick. Made-to-measure configurations of complex mod setups are the part we leave to you.
About this guide: An original guide from the EnduranceNodes team, written for the servers we host. If a step no longer matches what you see, tell us and we will update it.
